Privacy Policy

The personal information protection officer at Accès Patrimoine Inc. is:
Accès Patrimoine Inc.
Email: contact@accespatrimoine.com
Address: 3525 Rue De Bordeaux, Montreal, QC H2K 3Z2, Canada

You can contact them for any questions or requests regarding your personal information.

We collect the following information when you use our website or services:

• Identification information: name, surname, address, phone number, email
• Financial information: payments made via Wise (no banking data is stored by Accès Patrimoine Inc.)
• Rental-related information: property address, lease dates, amounts, signed documents
• Technical information: IP address, browser, site usage data (via analytics cookies)

We use your personal information to:

• Manage rental guarantee and property management services
• Establish and execute electronic contracts (leases, annexes, services)
• Process payments and refunds via Stripe
• Communicate with you regarding your file
• Improve our services and website
• Comply with our legal and tax obligations

Your personal information may be shared with the following service providers, solely for the purposes mentioned above:

• Wise (secure online payment)
• DocuSign (electronic signature)

These providers may host data outside of Quebec.
In such cases, we ensure that the protection offered is equivalent to that required by Law 25.

Information is retained only for the duration necessary to achieve the purposes for which it was collected.
Physical, logical, and organizational security measures are in place to prevent unauthorized access, loss, or misuse.

In accordance with Quebec's Law 25 and the European Union's General Data Protection Regulation (GDPR), you have the right to:

• Access your personal information;
• Request its rectification or deletion;
• Request data portability (GDPR);
• Request restriction of processing (GDPR);
• Object to the processing of your data (GDPR);
• Withdraw your consent to its use (except for legal obligations);
• File a complaint with the Commission d'accès à l'information du Québec or a European data protection authority.

Any request must be addressed to the personal information protection officer at the address mentioned above. We will respond within 30 days.

Our website uses storage technologies to ensure proper functionality:

Essential Cookies (Supabase)

These cookies are necessary for authentication and session security. They cannot be disabled.

• sb-*-auth-token: Your session authentication token

Functional Local Storage (Mapbox)

Our interactive map uses Mapbox which stores data in your browser's local storage for internal usage statistics. This data is not used for advertising purposes and is not sold to third parties.

• mapbox.eventData.*: Cartographic telemetry data

You can configure your browser to refuse cookies, but some website features (authentication) will no longer be available.

For more details, please see our dedicated cookies page.

Accès Patrimoine Inc. reserves the right to modify this policy at any time.
The most recent version will always be available on our website.

By using our website, you consent to this privacy policy.